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Help & Contact

Onmind Studios Support

We're an independent studio and we read every email. Here are answers to common questions — or reach out directly.

Email support@onmindstudios.com
Frequently Asked Questions

Common Questions

Which hardware is required for Onmind AI & StudyForge AI features?

Onmind AI and StudyForge AI flashcard generation require Apple Intelligence hardware — iPhone 15 Pro or newer, M-series iPad, or M-series Mac running iOS 18.1+ / macOS 15.1+ with Apple Intelligence enabled in system Settings.

How does device-to-device Apple Watch sync work?

Onmind AI and Hexvault use Apple's Watch Connectivity framework to communicate directly between your watch and paired iPhone. No data passes through intermediate cloud servers.

Are these single purchases or recurring subscriptions?

All Onmind Studios apps (Onmind AI, Babelvault, Hexvault, StudyForge, StationWX, Pixel Pumice) are one-time App Store purchases. We do not use recurring subscriptions or in-app paywalls.

How do I restore purchases on a new iPhone?

Open the App Store on your device, ensure you are signed into the Apple ID used for purchase, and re-download the app. App Store Family Sharing is fully supported.

How can I submit feature requests or report bugs?

Email our engineering team directly at support@onmindstudios.com with your app version, device model, and OS version.