Support

We're a small studio and we read every message. Here are quick answers — and a way to reach a human.

Which devices are supported?

Onmind requires a device with Apple Intelligence — iPhone 15 Pro or newer, or an M-series iPad — with Apple Intelligence enabled in Settings. The Apple Watch app pairs with a supported iPhone.

Apple Intelligence isn't available on my device — what now?

Onmind's on-device model needs Apple Intelligence, which Apple offers on specific hardware. If your device isn't supported, Onmind won't be able to generate responses. We'd rather be upfront than degrade your experience with a cloud fallback.

How is my data handled?

Everything runs on your device. There's no account, no analytics, and no tracking — and the app makes no network requests at all. See our Privacy Policy for details.

What does it cost?

Onmind is a one-time $9.99 app on the App Store. Everything's included, forever — all features and future updates. No subscription, no add-ons.

How do I get it on a new device?

Re-download Onmind from the App Store using the same Apple Account you bought it with — paid apps stay in your purchase history, so there's nothing extra to pay.

How do I delete my data?

You can clear conversations and remembered facts from within the app's settings. Deleting the app removes all of its on-device data.

I found a bug or have a feature request.

Please email support@onmindstudios.com with your device model and iOS version. It genuinely helps.

Still need a hand?

Reach out and we'll get back to you as soon as we can.

support@onmindstudios.com